Annual Consumer Information Disclosure

ACCREDITATION

Touro University Worldwide accreditation is provided by the WASC Senior College and University Commission (WSCUC). Touro College Los Angeles (Lander Campus) is covered by the accreditation as a division of Touro University Worldwide.

More information can be obtained on WSCUC by visiting www.wascsenior.org or writing WSCUC at 985 Atlantic Ave., Suite 100, Alameda, CA 94501.

Specialty Accreditation

• The Master of Arts in Marriage and Family Therapy program at Touro University Worldwide (TUW) is accredited by the Commission on Accreditation for Marriage and Family Therapy Education (COAMFTE).
• The Bachelor of Arts in Social Work is accredited by the Council on Social Work Education’s Commission on Accreditation (CSWE).

TCLA – TUW CARES Act Reporting

Touro College Los Angeles – Higher Education Emergency Relief Fund Reporting Students

ACADEMIC PROGRAMS AND INSTITUTIONAL INFORMATION

Visit https://www.tuw.edu/students/university-catalog/ for more details on Touro University Worldwide’s academic and institutional information. Specifics about current educational programs, faculty and course descriptions are available through the TUW catalogs available for download.

COLLEGE NAVIGATOR

Students, parents, high school counselors and others searching for Information about U.S. postsecondary institutions can use a convenient free consumer information tool to find everything they need. Enter “Touro University Worldwide” as Name of School in College Navigator  to view Touro University Worldwide Navigator information.

CONFIDENTIALITY OF STUDENT RECORDS (FERPA)

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. Touro publishes a FERPA notification that delineates student rights under FERPA. This FERPA notification can be found on the Office of the Registrar site.

COST OF ATTENDANCE

Cost of attendance is one of the most important pieces of information when considering enrollment in college. Students can find all the information about the cost of attending Touro University Worldwide Tuition. Cost data includes tuition and fees, books and supplies, and other additional costs for any program a student is enrolled in or is considering. More information regarding the cost of attendance can be obtained by contacting our financial aid office at 877-868-7690 or by emailing financialaid@tuw.edu.

FEDERAL STUDENT FINANCIAL AID PENALTIES FOR DRUG LAW VIOLATIONS

Federal law provides that a student who has been convicted of an offense under any federal or state law involving the possession or sale of a controlled substance during a period of enrollment for which the student was receiving financial aid shall not be eligible to receive any federal or institutional grant, loan, or work assistance. There is a separate, written notice of the penalties for drug violations. Please consult the Student Handbook for more information.

FINANCIAL AID

The University Catalogs include information about the following: need-based and non-need-based federal, state, local, private, and institutional financial assistance programs available to students; eligibility requirements and procedures for applying for aid; criteria for selecting recipients and determining amount of award; methods and frequency of disbursements of aid; financial aid terms and conditions, including terms applicable to employment provided as part of a financial aid package; rights and responsibilities of students receiving Title IV, HEA loans; the availability of financial aid for study abroad programs; how financial aid is handled when students withdraw; and whom to contact for questions regarding financial aid; the terms and conditions of federal student loans; entrance and exit counseling information; and drug violation penalties. Information about Pell Grants and the code of conduct for financial aid employees is also listed. Additional information regarding financial aid and student loans, including the National Student Loan Data System, can be found at https://studentaid.ed.gov/sa/redirects/federal-student-aid-ed-gov

Contact our financial aid office by calling 877-868-7690 or by emailing financialaid@tuw.edu

FINANCIAL AID CALCULATOR

Students and prospective students can determine the cost of attendance estimates by using a financial aid calculator.

MISREPRESENTATION

Misrepresentation is defined as a false, erroneous or misleading statement made directly or indirectly to a student, prospective student, and any member of the public, an accrediting agency, a state agency or the Department of Education.

A misleading statement includes any statement that has the possibility or tendency to deceive. A statement is any communication made in writing, verbally, electronically, or through other means. This applies to statements made by an institution from one of its representatives or any third party for which the institution has agreements to provide educational programs or marketing, advertising, recruiting, or admissions services.

Substantial misrepresentation is defined as any misrepresentation on which the person to whom it was made could reasonably be expected to rely or has reasonably relied, to that person detriment.

Touro University Worldwide prohibits all forms of substantial misrepresentations or misleading statements, including those made in any advertising or promotional materials.

REFUND POLICY, REQUIREMENTS FOR WITHDRAWAL, LEAVE OF ABSENCE POLICY

Information on policies regarding students withdrawing from or dropping a course at Touro University Worldwide can be found in the Academic Policy.

STATUS OF STATE AUTHORIZATION FOR DISTANCE EDUCATION

Touro University Worldwide (TUW) has been approved to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA).

State and federal laws require colleges and universities to obtain authorization for distance education instruction or programs provided in states other than their own. SARA (State Authorization Reciprocity Agreement) is an agreement among the member states that establishes comparable national standards for interstate offering of postsecondary distance education programs and courses. SARA is overseen by the National Council for State Authorization Agreements (NC-SARA). Forty-nine (49) states (including Hawaii), the District of Columbia, Puerto Rico, and the U.S. Virgin Islands are approved under SARA. TUW is separately approved to offer distance education instruction in the state of California by the Bureau for private postsecondary education (BPPE).

COMPLAINT TO EXTERNAL AGENCIES

TUW has established a student complaint process to try to resolve complaints internally. We believe that the vast majority of the issues can be internally resolved when students have the opportunity to calmly communicate their concerns. Students can submit a complaint through the student portal and click on “Student Voice.”

Hawaii — A student also can file an external complaint with The Hawaii Post-secondary Education Authorization Program (HPEAP) http://cca.hawaii.gov/hpeap/. The HPEAP may investigate complaints based on possible violations of this chapter or rules. HPEAP cannot consider complaints that infringe on academic or religious freedom of or question the curriculum content of an educational institution.  Students must use all administrative remedies available at the institution first and then if applicable contact Hawaii Postsecondary Education Authorization Program (HPEAP):
P.O. Box 541
Honolulu, Hawaii 96809
hpeap@dcca.hawaii.gov
Complaint Process: http://cca.hawaii.gov/hpeap/student-complaint-process/
File a Complaint: https://cca.hawaii.gov/consumer-complaints/

Accreditation:
Complaints associated with accreditation standards may be filed with the Western Association of Schools and Colleges (WASC), at https://www.wscuc.org/resources/comments/.

WASC Senior College and University Commission
1001 Marina Village Parkway Suite 402
Alameda, CA 94501
Phone: 510-748-9001
Fax: 510-748-9797
www.wscuc.org

California — Individuals may contact the Bureau for Private Postsecondary Education for review of a complaint. The bureau may be contacted at 2535 Capitol Oaks Drive, Suite 400, Sacramento, CA 95833 Website address: https://www.bppe.ca.gov/enforcement/complaint.shtml, Tel: 916-431-6959 F: 916-263-1897.

All other complaints may be filed with the appropriate state agency in students’ state of residence.

Students who receive military tuition assistance or veterans’ benefits may submit complaints to the Postsecondary Education Complaint System, the VA hot line, or the Principle of Excellence Complaint Intake Questionnaire (see https://www.benefits.va.gov/GIBILL/Feedback.asp).

University Student Voice System Policy & Protocol
Consistent with our mission and goal of a student-centered university, our student service model aims to develop policies that ensure student success with a holistic approach. We have designed a high-engagement support network for students addressing individual needs as progress is made towards the completion of all degrees at TUW.

TUW Consumer Information Policies

Identity Theft Prevention Policy
Controlled Substances Policy
Sexual Misconduct Policy
Anti-discrimination Policy
Annual Security and Fire Safety Report
Consumer Disclosure Report 2015-2016
TUW HEERF Quarterly Reporting (September 2020)
TUW HEERF Quarterly Reporting (December 2020)
TUW HEERF Quarterly Reporting (March 2021)
TUW HEERF Quarterly Reporting (June 2021)
TUW HEERF Quarterly Reporting (September 2021)
TUW HEERF Quarterly Reporting (December 2021)
TUW HEERF Quarterly Reporting (March 2022)
TUW HEERF Quarterly Reporting (June 2022)
TUW HEERF Quarterly Reporting (September 2022)
TUW HEERF Quarterly Reporting (December 2022)
TUW HEERF Quarterly Student Report (June 2021)
TUW HEERF Quarterly Student Report (September 2021)
TUW HEERF Quarterly Student Report (December 2021)
TUW HEERF Quarterly Student Report (March 2022)